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{"id":234,"date":"2021-08-17T10:29:37","date_gmt":"2021-08-17T16:29:37","guid":{"rendered":"https:\/\/emg-solutions.com\/blog\/?p=234"},"modified":"2021-08-17T11:49:16","modified_gmt":"2021-08-17T17:49:16","slug":"pasos-para-conectar-whatsapp-business-api-con-emg-social","status":"publish","type":"post","link":"https:\/\/emg-solutions.com\/blog\/pasos-para-conectar-whatsapp-business-api-con-emg-social\/","title":{"rendered":"Pasos para conectar WhatsApp Business API con EMG Social"},"content":{"rendered":"\n

En estos días es muy extraño que no veamos un número de WhatsApp en una página web, red social o material impreso para poder contactarse con la empresa. <\/p>

\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

La popularización y penetración que ha tenido está En estos días es muy extraño que no veamos un número de WhatsApp en una página web, red social o material impreso para poder contactarse con la empresa. La popularización y penetración que ha tenido esta aplicación ha evolucionado la comunicación, una solución eficaz es tener la conexión WhatsApp Business API<\/strong> conectada con la plataforma EMG Social<\/strong><\/a>, ya que permite reducir procesos de sus canales de atención y brindar muchos más beneficios. <\/p>\n<\/div>\n<\/div>

WhatsApp creó dos tipos de cuentas para empresas:<\/strong><\/p>

  1. WhatsApp Business App para pequeñas empresas.<\/li>
  2. WhatsApp Business API para medianas y grandes empresas.<\/li><\/ol>

    <\/p>

    Ventajas de migrar WhatsApp Business a WhatsApp Business API:<\/strong><\/p>

    1-Tener un número del servicio validado ante WhatsApp.<\/strong>
    En momentos de tanta inseguridad a nivel de datos, es requerido que las empresas valoren la importancia de la seguridad por ello como premisa en     EMG Social<\/a><\/strong><\/strong> trabajamos con conexión WhatsApp Business API<\/strong>, ya que logra dar información de tu empresa como, dirección, sitio web con un número validado ante WhatsApp con el perfil de empresa.
    <\/p>

    2-No utilizar más un teléfono<\/strong>
    ¡Lo complicado de que solo una persona pueda contestar la línea empresarial quedó atrás!. Al utilizar WhatsApp Business API<\/strong> ya no requeriremos tener un teléfono móvil.
    Por medio de     EMG Social<\/a><\/strong> y la API de WhatsApp Business<\/strong> podrá tener múltiples operadores, diferentes equipos de trabajo, todos contestando el número empresarial para mejor rendimiento y servicio.
    <\/p>

    3-Respuesta Rápida y segura<\/strong>
    Permite que la entrega de los mensajes sea más rápida por lo que genera mejor experiencia al usuario.
    <\/p>

    4-Aplicación de Chatbots<\/strong>
    Dado a la rápida entrada y salida de mensajes que permite la conexión con la API de WhatsApp se pueden integrar con el Chatbot de     EMG Social<\/strong><\/a> con el fin de maximizar el servicio al cliente, proceso de venta, ayuda rápida, asesoría o soporte, y consultas automatizadas.
    <\/p>

    5-Recolección de estadísticas<\/strong>
    Gracias a la integración de WhatsApp Business API<\/strong> con la plataforma de     EMG Social<\/a><\/strong>, llegar a una audiencia global ahora es posible, ya que permite conocer datos y métricas precisas, tales como mensajes enviados y mensajería leídos con esto podrá evaluar en resultado de su estrategia.
    Es muy importante resaltar que también es posible la integración con otras plataformas como CRM, softwares, a través del uso de la API de WhatsApp<\/strong> y de la API de     EMG Social<\/a><\/strong>.<\/p>

    <\/p><\/p>\n","protected":false},"excerpt":{"rendered":"

    En estos días es muy extraño que no veamos un número de WhatsApp en una página web, red social o material impreso para poder contactarse con la empresa. La popularización y penetración que ha tenido está En estos días es muy extraño que no veamos un número de WhatsApp en una página web, red social […]<\/p>\n","protected":false},"author":2,"featured_media":236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\n\n\t\n